HD0-200 Exam Dumps | You are a help desk analyst and you are having difficulty understanding a customer from another country.

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Question 31/39

You are a help desk analyst and you are having difficulty understanding a customer from another country. What is the best action for you to take? (Choose 1)

A. Tell the customer you are sorry but you cannot understand him, and suggest he calls back another time.

B. Ask the customer to email you instead.

C. Tell the customer you will send him a user manual.

D. Ask the customer if there is someone else who speaks your language more fluently who could assist.

Question 31/39

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