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Your team is writing a postmortem after an incident on your external facing application Your team wants to improve the postmortem policy to include triggers that indicate whether an incident requires a postmortem Based on Site Reliability Engineenng (SRE) practices, what triggers should be defined in the postmortem policy? Choose 2 answers
Correct Answer: A,C
The best options for defining triggers that indicate whether an incident requires a postmortem based on Site Reliability Engineering (SRE) practices are an external stakeholder asks for a postmortem and data is lost due to an incident. An external stakeholder is someone who is affected by or has an interest in the service, such as a customer or a partner. If an external stakeholder asks for a postmortem, it means that they are concerned about the impact or root cause of the incident, and they expect an explanation and remediation from the service provider. Therefore, this should trigger a postmortem to address their concerns and improve their satisfaction. Data loss is a serious consequence of an incident that can affect the integrity and reliability of the service. If data is lost due to an incident, it means that there was afailure in the backup or recovery mechanisms, or that there was a corruption or deletion of data. Therefore, this should trigger a postmortem to investigate the cause and impact of the data loss, and to prevent it from happening again.