The correct answer is
A, Notify the team that their error budget is used up. Negotiate with the team for a launch freeze or tolerate a slightly worse user experience.
According to the Site Reliability Engineering (SRE) practices, an error budget is the amount of unreliability that a service can tolerate without harming user satisfaction1. An error budget is derived from the service-level objectives (SLOs), which are the measurable goals for the service quality2. When a service exceeds its error budget, it means that it has violated its SLOs and may have negatively impacted the users. In this case, the SRE team should notify the product team that their error budget is used up and negotiate with them for a launch freeze or a lower SLO3. A launch freeze means that no new features are deployed until the service reliability is restored. A lower SLO means that the product team accepts a slightly worse user experience in exchange for launching new features. Both options require a trade-off between reliability and innovation, and should be agreed upon by both teams.
The other options are incorrect because they do not follow the SRE practices. Option B is incorrect because it violates the principle of error budget autonomy, which means that each service should have its own error budget and SLOs, and should not borrow or reallocate them from other services4. Option C is incorrect because it does not address the root cause of the error budget overspend, and may create unrealistic expectations for the service reliability. Option D is incorrect because it does not prevent the possibility of introducing new errors or bugs with the feature launch, which may further degrade the service quality and user satisfaction.
Reference:
Error Budgets, Error Budgets. Service Level Objectives, Service Level Objectives. Error Budget Policies, Error Budget Policies. Error Budget Autonomy, Error Budget Autonomy.