GCP-GC-REP Exam Dumps | Which of the following metrics are only related to Inbound interactions handled by a queue? (Choose five.)

<< Prev Question Next Question >>

Which of the following metrics are only related to Inbound interactions handled by a queue? (Choose five.)

A. Transfer

B. Avg Handler

C. Offer

D. Hold

E. ASA

F. Service Level%

G. Answer%

H. Avg Wait

Download PDF File