GCP-GC-IMP Exam Dumps | What additional functionality does Communicate brings to Genesys Cloud?

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Genesys.GCP-GC-IMP.v2021-12-29.q18
Question 8

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Question 8/18

What additional functionality does Communicate brings to Genesys Cloud?

A. Unified Communications features, such as telephony, unified messaging, voice conferencing, and auto- attendant.

B. Call center features such as ACD and scripting.

C. Knowledge base features, such as FAQs and Communities.

D. Directory capabilities, such as advanced search, profiles, and keyword searching.

Correct Answer: A

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