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John works as a Network Administrator for We-are-secure Inc. The We-are-secure server is based on Windows Server 2003. One day, while analyzing the network security, he receives an error message that Kernel32.exe is encountering a problem. Which of the following steps should John take as a countermeasure to this situation?
Correct Answer:
A, B are incorrect. Since kernel.exe is not a real kernel file of Windows, there is no need to repair or download any patch for Windows Server 2003 from the Microsoft site to repair the kernel. Note: Such error messages can be received if the computer is infected with malware, such as Worm_Badtrans.b, Backdoor.G_Door, Glacier Backdoor, Win32.Badtrans.29020, etc.