To service an XtremIO X2 with the Technician Advisor tool, the connection is made through the dedicated Management port located on the back of the Storage Controller (SC). This port is specifically designed for management tasks and allows service technicians to access the system for diagnostics and configuration using the Technician Advisor tool1.
The process typically involves:
Locating the dedicated Management port on the back of the SC.
Connecting a compatible cable from the technician's device to the Management port.
Using the Technician Advisor tool to perform the necessary service tasks.
This information is outlined in the Official Dell XtremIO Maintenance Achievement document, which provides detailed instructions for servicing and maintaining XtremIO X2 storage systems1.