To generate a software troubleshooting bundle for PowerFlex, a customer must navigate to the PowerFlex Manager Serviceability. The steps to generate the bundle are as follows1:
Log in to PowerFlex Manager.
Choose 'Settings' from the menu.
Within the Settings menu, select 'Virtual Appliance Management'.
Choose 'Generate Troubleshooting Bundle'.
In the popup window, the customer has the option to either send the bundle to Configured Secure Remote Services (Secure Remote Services) or download it locally. If downloading locally, select the path for the downloads and enter the appropriate login information, then click 'Generate'.
This process is part of the serviceability features of PowerFlex Manager, which provides tools for system maintenance and troubleshooting. It is important to follow these steps carefully to ensure that the troubleshooting bundle is generated correctly and contains all the necessary information for diagnosing issues within the PowerFlex system.