The EDGE audit process requires that the documentation submitted by the Client accurately reflects the self- assessment in the EDGE software, ensuring consistency and transparency. The EDGE Expert and Auditor Protocols address discrepancies in documentation: "If an EDGE Auditor identifies a discrepancy between the submitted documentation and the self-assessment PDF, such as measures being claimed that were not selected in the EDGE software, the Auditor must inform the Client to update the EDGE software to reflect the correct measures and prepare a new PDF for submission. This ensures that the audit is based on an accurate representation of the project's claims" (EDGE Expert and Auditor Protocols, Section 4.2: Evidence Verification). Option C, inform the Client to update the EDGE software and prepare a new PDF, directly aligns with this protocol, as it corrects the error at the source and ensures the self-assessment matches the claimed measures. Option A (ask for advice from the EDGE Partner) is unnecessary, as the protocol provides clear guidance: "Auditors are expected to follow standard procedures for discrepancies without needing to consult the EDGE Partner, unless the issue involves a policy interpretation beyond the protocols" (EDGE Expert and Auditor Protocols, Section 4.1: Audit Process). Option B (modify the self-assessment and submit) is unethical and prohibited, as Auditors cannot alter the Client's submission: "The Auditor must not modify the Client's self-assessment in the EDGE software, as this compromises the independence of the audit process; the Client is responsible for updating the assessment" (EDGE Certification Protocol, Section 3.2:
Audit Requirements). Option D (ignore the error on PDF) is also incorrect, as ignoring discrepancies violates audit integrity: "All discrepancies between the PDF and submitted documents must be resolved before the audit proceeds, as ignoring errors could lead to incorrect certification outcomes" (EDGE Expert and Auditor Protocols, Section 4.2: Evidence Verification). The EDGE User Guide further reinforces: "The self- assessment PDF must accurately reflect the measures selected in the EDGE software, and any mismatch requires the Client to revise the assessment to ensure a fair and transparent audit" (EDGE User Guide, Section
6.2: Documentation Requirements). Thus, the Auditor should inform the Client to update the software and prepare a new PDF (Option C).
Reference: EDGE Expert and Auditor Protocols, Section 4.2: Evidence Verification, Section 4.1: Audit Process; EDGE Certification Protocol, Section 3.2: Audit Requirements; EDGE User Guide Version 2.1, Section 6.2: Documentation Requirements.