When documenting a physical incident in a network data closet, taking photos provides a clear and immediate record of the situation, which is essential for thorough incident documentation and subsequent investigation.
Proper documentation of an incident in a data closet should include taking photos of the impacted items. This provides visual evidence and helps in understanding the physical context of the incident, which is crucial for a thorough investigation. Backing up configuration files, recording connections, and creating network diagrams, while important, are not the primary means of documenting the physical aspects of an incident.