A technician needs to apply a high-priority patch to a production system. Which of the following steps should be taken first?
Correct Answer: C
= A change control request is a document that describes the proposed change to a system, the reason for the change, the expected impact, the approval process, the testing plan, the implementation plan, the rollback plan, and the communication plan. A change control request is a best practice for applying any patch to a production system, especially a high-priority one, as it ensures that the change is authorized, documented, tested, and communicated. A change control request also minimizes the risk of unintended consequences, such as system downtime, data loss, or security breaches. Reference = CompTIA Security+ Study Guide with over 500 Practice Test Questions: Exam SY0-701, 9th Edition, Chapter 6, page 235. CompTIA Security+ SY0-701 Exam Objectives, Domain 4.1, page 13.