Phishing is a type of social engineering attack that involves sending fraudulent emails that appear to be from legitimate sources, such as payment websites, banks, or other trusted entities. The goal of phishing is to trick the recipients into clicking on malicious links, opening malicious attachments, or providing sensitive information, such as log-in credentials, personal data, or financial details. In this scenario, the employee received an email from a payment website that asked the employee to update contact information. The email contained a link that directed the employee to a fake website that mimicked the appearance of the real one.
The employee entered the log-in information, but received a "page not found" error message. This indicates that the employee fell victim to a phishing attack, and the attacker may have captured the employee's credentials for the payment website. References = Other Social Engineering Attacks - CompTIA Security+ SY0-701 - 2.2, CompTIA Security+: Social Engineering Techniques & Other Attack ... - NICCS, [CompTIA Security+ Study Guide with over 500 Practice Test Questions: Exam SY0-701, 9th Edition]