SK0-004 Exam Dumps | An administrator receives a call from a user who is unable to receive email. After troubleshooting the

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Question 29/272

An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again.
Which of the following is the NEXT step that the administrator should take?

A. Document the outcome.

B. Other users to make sure they are not having the same issue.

C. Close the issue.

D. Implement preventative measures.

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