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Question 53/153
A customer has replaced an older printer with a new MFP; however, the features on the new MFP are unavailable to the print users, even though they can stil print. Which of the following steps needs to be taken to make the new features available?
Correct Answer: D
- Question List (153q)
- Question 1: Which of the following terms refers to the name of a color r...
- Question 2: Which of the following applications is LDAP used for?...
- Question 3: Which of the fol owing is the primary reason to ensure that ...
- Question 4: Which of the following items would be used to operate a junc...
- Question 5: Which of the following types of media would MOST likely lead...
- Question 6: A customer is not able to print to their color printer. The ...
- Question 7: Which of the following failed components would be MOST likel...
- Question 8: Which of the following is the purpose of a static brush?...
- Question 9: The technician notices that a device has an IP address of 16...
- Question 10: Which of the following should a technician check to determin...
- Question 11: A technician arrives onsite to work on a printer that has a ...
- Question 12: A customer is complaining that the color on their monitor is...
- Question 13: A customer has been printing pages with black text only on t...
- Question 14: Which of the following is required in order for the primary ...
- Question 15: A customer recently purchased a MFD and would like to setup ...
- Question 16: In which of the following sections of a MFD is a technician ...
- Question 17: When an MFD has lines on its output, why would a technician ...
- Question 18: Which of the following is a process used in the finishing st...
- Question 19: RGB color model is used mainly by which type of device? (Sel...
- Question 20: Which of the following is considered a network port?...
- Question 21: The network cable is defective on a printer using an IP addr...
- Question 22: When using a fax machine a technician does not get a dial to...
- Question 23: Which of the following items can be found in a dual componen...
- Question 24: Which of the following components temporarily carries the la...
- Question 25: Which of the following steps must a scanners captured image ...
- Question 26: The charge roller or charge corona is supplied by which of t...
- Question 27: How many mirrors can be found in scanners that contain a CIS...
- Question 28: Which of the following failed components would cause the fus...
- Question 29: A technician has determined that the fuser is causing lines....
- Question 30: A customer would like to use the scan-to-email function to a...
- Question 31: A customer just bought a new PC with the latest operating sy...
- Question 32: Which of the following is used for reducing output from an M...
- Question 33: When combining all colors 100% in the subtractive color mode...
- Question 34: Which of the following is the purpose of the manual feed kno...
- Question 35: Which of the following type of information can be found on a...
- Question 36: The purpose for error correction mode (ECM) on fax devices i...
- Question 37: Which of the following is the purpose of the cover that is u...
- Question 38: Which of the following can MOST likely affect color output a...
- Question 39: A technician has an unusually difficult problem with an MFP....
- Question 40: A technician has completed the service call and is ready to ...
- Question 41: Which of the following allows access to another network segm...
- Question 42: Which of the following information can be found on a printer...
- Question 43: The technician servicing a MFP suspects that the fuser lamp ...
- Question 44: Which of the following are types of physical ports that are ...
- Question 45: Which of the following are components of a solenoid? (Select...
- Question 46: Which of the following failed components would be responsibl...
- Question 47: While a customer is describing a problem a technician should...
- Question 48: Which of the following is the next step after the technician...
- Question 49: A new printer has been added to a network that transmits at ...
- Question 50: Which of the following is the correct order of the print pro...
- Question 51: During which of the following stages are the nozzles cleaned...
- Question 52: When printing on transparencies why should a user select the...
- Question 53: A customer has replaced an older printer with a new MFP; how...
- Question 54: Which of the following is the process that permanently attac...
- Question 55: If a devices power plug configuration is designed for a high...
- Question 56: When printing multiple sets of multi-page documents from a w...
- Question 57: Which of the following hazards must the technician be aware ...
- Question 58: At which of the following points during the print process is...
- Question 59: Which of the following component types are used by scanners ...
- Question 60: Which of the following utilities would help a technician ver...
- Question 61: Ozone is produced in which of the fol owing processes?...
- Question 62: A magnetic switch is a switch that:...
- Question 63: Which of the following is the correct order of the steps, fr...
- Question 64: When troubleshooting a Tx quality related issue on a MFP or ...
- Question 65: The transfer belt or transfer roller is supplied by which of...
- Question 66: Toner is moved from the photoconductor to the media during w...
- Question 67: Which of the fol owing components is used to apply toner to ...
- Question 68: A customer is concerned about excessive media jamming in the...
- Question 69: Which of the following components contains the beam detector...
- Question 70: On a multifunction device, a technician observes that a blac...
- Question 71: Which of the following processes occurs inside the fuser uni...
- Question 72: The print head moves from left to right, drops down a line, ...
- Question 73: At which of the following stages in the print process does t...
- Question 74: Which of the following components is used to detect the posi...
- Question 75: After the ink supply is drawn into the print head, which of ...
- Question 76: A customer wants to print a large graphic image on a smal er...
- Question 77: During scanning, which of the following BEST describes what ...
- Question 78: If a technician wants a device to keep the same manually ass...
- Question 79: Which of the following is the process in which an original d...
- Question 80: Scheduled preventative maintenance visits should be carried ...
- Question 81: When a technician needs to troubleshoot a powered laser unit...
- Question 82: A technician finds the printer with many loose power and net...
- Question 83: The PDF file size that would use the LEAST amount of network...
- Question 84: A technician is installing a printer driver and setting up t...
- Question 85: When scanning a color document all of the following file typ...
- Question 86: A user wants to have the color from the printer more closely...
- Question 87: A customer wants to scan a picture that wil be used in a wor...
- Question 88: A customer complains that they are unable to choose the fini...
- Question 89: Which of the following copy defects would result from severe...
- Question 90: Which of the following does the dual component developer uni...
- Question 91: Which of the following is MOST likely to require a firmware ...
- Question 92: A networked multifunction device is not able to scan to emai...
- Question 93: When using a multimeter to check continuity to which of the ...
- Question 94: Which of the following printing process is responsible for c...
- Question 95: Why should media never be stored in a humid environment?...
- Question 96: Which of the fol owing is a method of increasing the visual ...
- Question 97: A customer reported streaks on copies when using the documen...
- Question 98: When a technician has completed fixing a printer, the LAST t...
- Question 99: A customer reports that the colors of their documents are no...
- Question 100: Which of the following is a technique used for isolating pro...
- Question 101: A technician has observed that the toner can be rubbed off t...
- Question 102: Which of the following is a safety hazard of a laser emitter...
- Question 103: Toner is attracted to the photoconductor during which of the...
- Question 104: After greeting the customer, getting a brief description and...
- Question 105: Which of the following copy defects would result from copy c...
- Question 106: A printer can produce good output of its internal test pages...
- Question 107: Which of the following is the function of a relay?...
- Question 108: A technician is troubleshooting a printing problem on a PCL ...
- Question 109: A user experiences an error message when printing a document...
- Question 110: Which of the following messages should only be addressed by ...
- Question 111: Which of the following could contribute to excessive mis-fee...
- Question 112: Which of the following are printer languages? (Select TWO)....
- Question 113: Which of the following components is used in the ADF and fla...
- Question 114: A technician suspects there is intermittent noise on the pow...
- Question 115: Which of the following methods are used for moving the scann...
- Question 116: On a system using a negative photoconductor charge, how does...
- Question 117: On a four-color, subtractive color printing device, a red te...
- Question 118: A clients Laser/LED printer is producing output with dark ar...
- Question 119: A client has a Laser/LED printer that is feeding media norma...
- Question 120: Where is the latent image formed?...
- Question 121: A user knows the TCP/IP address for a network printer but is...
- Question 122: A customer mentions that the text in a scanned file is jagge...
- Question 123: Which of the following components can be used to write the l...
- Question 124: During the photoconductor preparation step, residual charge ...
- Question 125: Color management is the process:...
- Question 126: A customer wants to use a USB printer on their network. They...
- Question 127: Which of the following sections of a multimeter would a tech...
- Question 128: Which of the following creates 24 volts for a device?...
- Question 129: In a three roller paper feed unit, which of the following ro...
- Question 130: Which of the following is an additive primary color?...
- Question 131: Which of the following electrical components is used to filt...
- Question 132: When scanning a document on a flatbed scanner, the sub scan ...
- Question 133: Which of the following does the DHCP protocol do?...
- Question 134: Which of the following components can be used to remove the ...
- Question 135: The developer unit performs which of the fol owing steps in ...
- Question 136: After instal ing a large capacity paper source upgrade, the ...
- Question 137: Which of the following components can be found between the l...
- Question 138: The customer has DSL service and they are attempting to inst...
- Question 139: After printing an internal test page, a customer feels that ...
- Question 140: Which of the following motor types has three or more power w...
- Question 141: Which of the following commands is commonly used to test the...
- Question 142: Which of the following directs the laser beam to the photoco...
- Question 143: The primary user of a color printer is complaining of poor c...
- Question 144: Which of the following is the typical reason for installing ...
- Question 145: Which of the following items are stages in the ink dispersio...
- Question 146: Toner is moved from the developer to the photoconductor by:...
- Question 147: Which of the following is needed to connect to an 802.11x ne...
- Question 148: A customer calls for technical support and states that their...
- Question 149: Which of the following is the FIRST stage in the image captu...
- Question 150: When entering a customers location which has a receptionist,...
- Question 151: A customer has complained of intermittent white streaks on c...
- Question 152: A customer is trying to scan a photograph on their MFD but s...
- Question 153: The residual toner remaining on a photoconductor is removed ...
