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A network administrator recently upgraded a wireless infrastructure with new APs. Users report that when stationary, the wireless connection drops and reconnects every 20 to 30 seconds. While reviewing logs, the administrator notices the APs are changing channels. Which of the following is the most likely reason for the service interruptions?
Correct Answer: A
If APs are changing channels frequently, it indicates automatic channel selection due to interference. This can cause temporary disconnections as the APs switch frequencies. Breakdown of Options: A). Channel interference - # Correct answer. APs change channels automatically to avoid interference, causing disconnections. B). Roaming misconfiguration - Roaming only affects moving users, but users report issues while stationary. C). Network congestion - Causes slow speeds, not frequent disconnects. D). Insufficient wireless coverage - Would cause weak signals, but not channel switching issues. Reference: CompTIA Network+ (N10-009) Official Study Guide - Domain 1.6: Explain wireless troubleshooting techniques.