N10-008 Exam Dumps | An employee reports to a network administrator that internet access is not working. Which of the following

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Question 226/293

An employee reports to a network administrator that internet access is not working. Which of the following should the administrator do FIRST?

A. Establish a theory of probable cause.

B. Identify symptoms.

C. Determine if anything has changed.

D. Ask the user to restart the computer.

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