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A user took a laptop on a trip and made changes to the network parameters while at the airport. The user can access all internet websites but not corporate intranet websites. Which of the following is the most likely cause of the issue?
Correct Answer: C
Explanation DNS (Domain Name System) is a service that translates domain names into IP addresses. Corporate intranet websites are usually hosted on private IP addresses that are not accessible from the public internet. Therefore, the user's laptop needs to use the correct DNS server that can resolve the intranet domain names to the private IP addresses. If the user changed the network parameters at the airport and did not revert them back, the laptop might be using a public DNS server that does not have the records for the intranet websites. This would cause the user to access all internet websites but not corporate intranet websites. References: An Overview of DNS - N10-008 CompTIA Network+ : 1.61 DNS Configuration - CompTIA A+ 220-11012 CompTIA Network+ Certification Exam Objectives, page 53