The best solution for the technician to resolve the issue quickly is to add an access point for the users. An access point is a device that provides wireless connectivity to the network. An access point can be connected to a wired network and extend its coverage to wireless devices, such as laptops, smartphones, or tablets. By adding an access point on the west side of the building, the technician can enable the users' laptops to connect to the internet wirelessly without changing their hardware or software settings. Adding a switch and hardwiring the users' laptops is not a quick solution, as it would require installing cables and configuring the network settings on each laptop. Adding a network router is not necessary, as a router is a device that connects multiple networks and routes traffic between them. A router does not provide wireless connectivity by itself, unless it has a built-in access point. Replacing the users' laptops with desktop computers is not a feasible solution, as it would incur high costs and inconvenience for the users. References: CompTIA IT Fundamentals (ITF+) Study Guide: Exam FC0-U61, Second Edition, Chapter 3: Infrastructure, pages 90-91