Roles and responsibilities are definitions or descriptions of what each team member or stakeholder is expected to do or perform in a project or process. Roles and responsibilities can help clarify the scope, authority, and accountability of each team member or stakeholder and avoid any confusion or duplication of work. The security team most likely forgot to implement roles and responsibilities when investigating a data breach, as they are all trying to do the same tasks but are interfering with each other's work. Implementing roles and responsibilities can help improve efficiency and effectiveness, as it can ensure that each team member or stakeholder knows what tasks they need to do and how they need to coordinate with others. Reference: CompTIA Cloud+ Certification Exam Objectives, page 13, section 2.5