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A Chief Information Security Officer (CISO) received a call from the Chief Executive Officer (CEO) about a data breach from the SOC lead around 9:00 a.m. At 10:00 a.m. The CEO informs the CISO that a breach of the firm is being reported on national news. Upon investigation, it is determined that a network administrator has reached out to a vendor prior to the breach for information on a security patch that failed to be installed. Which of the following should the CISO do to prevent this from happening again?
Correct Answer: B
To prevent similar issues from occurring again, the CISO should create an effective communication plan and ensure all employees are aware of it. A clear communication plan ensures that critical security information, such as breaches or vulnerabilities, is promptly communicated to the right stakeholders (e.g., the CEO) in a timely manner, preventing situations where the media reports on breaches before internal teams are fully informed. CASP+ emphasizes the importance of having structured communication protocols during security incidents to ensure accurate and timely responses. Reference: CASP+ CAS-004 Exam Objectives: Domain 2.0 - Enterprise Security Operations (Incident Communication Plans) CompTIA CASP+ Study Guide: Developing and Implementing Effective Incident Communication Plans