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The IT Security Analyst for a small organization is working on a customer's system and identifies a possible intrusion in a database that contains PII. Since PII is involved, the analyst wants to get the issue addressed as soon as possible. Which of the following is the FIRST step the analyst should take in mitigating the impact of the potential intrusion?
Correct Answer: D
The database contains PII (personally identifiable information) so the natural response is to want to get the issue addressed as soon as possible. However, in this question we have an IT Security Analyst working on a customer's system. Therefore, this IT Security Analyst does not know what the customer's incident response process is. In this case, the IT Security Analyst should refer the issue to company management so they can handle the issue (with your help if required) according to their incident response procedures.