220-1201 Exam Dumps | A multifunction printer in a small office recently had issues with scan-to-email functionality. The manufacturer

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CompTIA.220-1201.v2026-03-25.q118
Question 37

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Question 37/118

A multifunction printer in a small office recently had issues with scan-to-email functionality. The manufacturer has an update ready to fix the printer issues. Which of the following would a technician most likely deploy to remediate the issue?

A. Firmware

B. Driver

C. OS update

D. HSM

Correct Answer: A

Firmware is the embedded software on a device such as a printer. Manufacturers often release firmware updates to resolve hardware-specific functionality issues, such as scan-to-email or security vulnerabilities.
From CompTIA A+ 220-1101 Official Study Guide, Objective 3.4 - Printer installation and maintenance:
"Firmware updates provide bug fixes and add new features for multifunction printers. Apply firmware updates to resolve device-specific issues." Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 3: Printer Maintenance CompTIA Exam Objectives 220-1101, Domain 3.4

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