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A computer is experiencing random shutdowns. A technician notices that the fans on the computer work but are noisy. The CPU temperature is about 122°F (50°C) when the computer is started but rises to 208°F (98°C) when applications are opened. Which of the following would most likely fix this issue?
Correct Answer: B
Excessive heat buildup due to insufficient cooling is a primary cause of unexpected shutdowns. A high- performance heat sink improves thermal transfer, dissipates more heat, and helps maintain CPU temperature within safe limits. When CPU temperatures reach levels like 208°F (98°C), the system may shut down to prevent damage. Reference: "CompTIA A+ Complete Study Guide" by Quentin Docter - Chapter 1, pages 68-71, discusses CPU cooling and heat sink improvements.