220-1102 Exam Dumps | A user reports a workstation has been performing strangely after a suspicious email was opened on it

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Question 196/211

A user reports a workstation has been performing strangely after a suspicious email was opened on it earlier in the week. Which of the following should the technician perform FIRST?

A. Escalate the ticket to Tier 2.

B. Run a virus scan.

C. Utilize a Windows restore point.

D. Reimage the computer.

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