A user arrives at the office and is unable to access the company's network on a smartphone. The user enables Wi-Fi on the smartphone, but it only shows the 5G symbol. Which of the following device settings should the user configure to fix this issue?
Correct Answer: A
If the smartphone is showing a 5G symbol, it is connected to a cellular network rather than Wi-Fi. Enabling Autoconnect ensures the device automatically connects to the company Wi-Fi when in range, resolving the issue.
* Why Not B (VPN): VPN is used for secure remote access and does not resolve Wi-Fi connection issues.
* Why Not C (Encryption): Encryption settings are related to data security, not network connectivity.
* Why Not D (WPS): WPS (Wi-Fi Protected Setup) is used to easily connect devices to Wi-Fi, but it is not required for this issue.
CompTIA A+ Exam Reference: Core 1 (220-1101), Section 2.4, wireless network troubleshooting.