After the implementation of SSL (Secure Sockets Layer) redirection, the inability of users to access certain web-based applications or content, like a random number generator, suggests a compatibility or compliance issue with HTTPS (HyperText Transfer Protocol Secure). The first troubleshooting step should be to verify if the website in question supports HTTPS, as SSL redirection forces connections to use HTTPS for security. If the website only operates over HTTP, it won't be accessible after SSL redirection is implemented, leading to the issues reported by users.
Reference:
CompTIA A+ Core 1 (220-1101) Exam Objectives, especially sections pertaining to network security protocols and the configuration of client-side network and security settings.