220-1101 Exam Dumps | A user's laptop has been slow to respond for the past few days. The user has run a virus scan, deleted

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Question 101/261

A user's laptop has been slow to respond for the past few days. The user has run a virus scan, deleted temporary files, closed unnecessary programs, and rebooted the laptop, but the issue persists. Which of the following steps should the technician take next?

A. Perform a RAM upgrade.

B. Replace the laptop's hard drive.

C. Bench test the laptop.

D. Run a firmware update.

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Question 101/261

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