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Question 88/255
A technician is troubleshooting intermittent fuzzy video on a computer using a VGA to DisplayPort adapter to connect to a monitor. The monitor with a VGA connector was previously working tine for another user. The technician replaces the adapter; however, the issue persists. Which of the following should the technician do NEXT?
Correct Answer: C
Explanation
https://spryzensecurity.medium.com/what-is-troubleshooting-methodology-40cec6b6494 The technician should ask the user additional clarifying questions regarding the issue. This will help to identify any other potential causes of the issue, such as software configuration or compatibility issues, before attempting any further troubleshooting steps.
https://spryzensecurity.medium.com/what-is-troubleshooting-methodology-40cec6b6494 The technician should ask the user additional clarifying questions regarding the issue. This will help to identify any other potential causes of the issue, such as software configuration or compatibility issues, before attempting any further troubleshooting steps.
- Question List (255q)
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- 1 commentQuestion 16: An online retailer is working to support increased sales and...
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- Question 26: A customer brings a phone top a repair shop because it is ex...
- Question 27: A user in a medical office contacts a technician regarding a...
- Question 28: A systems administrator hears a clicking noise coming from a...
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- Question 33: A systems administrator is attempting to resolve a ticket re...
- Question 34: To which of the following should a technician connect indivi...
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- Question 36: A technician replaces a laptop hard drive with an M.2 SSD. W...
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- Question 52: Which of the following services allows a remote user to acce...
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- Question 54: A technician is working to connect an RS-232 serial signatur...
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- 1 commentQuestion 88: A technician is troubleshooting intermittent fuzzy video on ...
- Question 89: Following a scheduled power outage, users report they cannot...
- Question 90: A user working in the field reported the GPS stopped working...
- Question 91: Which of the following video cables can carry an audio signa...
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- Question 100: A user is unable to access the internet on a PC. A technicia...
- Question 101: A technician is troubleshooting a computer that is not compl...
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- Question 109: Which of the following cables should be used when connecting...
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- Question 179: A user is unable to connect a mobile phone while in a car. H...
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- Question 193: Which of the following technologies can allow multiple netwo...
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- Question 196: Which of the following describes the BEST use case for a cli...
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- Question 202: A user reports that a display is slow to turn on, and the co...
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- Question 205: Which of the following is used to implement network security...
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- Question 207: A user contacts the help desk in reference to a failing thum...
- Question 208: A user reports the following: I. When accessing large images...
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- Question 210: A user frequently edits large files and saves them locally o...
- Question 211: A user's brand new phone froze while information was being t...
- Question 212: Which of the following is the most likely use case for clien...
- Question 213: Which of the following is the best way to protect the data o...
- Question 214: A technician is troubleshooting a network issue and needs to...
- Question 215: During an OS migration, a technician is unable to find compa...
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- Question 217: A user keeps a company-provided camera's battery charger plu...
- Question 218: Which of the following wireless technologies is used by mobi...
- Question 219: A user visits the desk to report that a smartphone takes mor...
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- Question 222: A company has a dot matrix printer that uses carbon paper. T...
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- Question 239: Which of the following describes the difference between a DN...
- Question 240: A user is researching hard drives to upgrade a PC and has de...
- Question 241: A user reports that all print jobs sent to a laser printer h...
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- Question 243: A technician is working on a desktop PC and wants to verify ...
- Question 244: Which of the following describes the main difference between...
- Question 245: Every time a user tries to print a multipage document, the u...
- Question 246: A Microsoft Windows user is preparing to work in another cou...
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- Question 250: Which of the following should the data center hardware techn...
- Question 251: A technician is troubleshooting a user's laptop that randoml...
- Question 252: A company needs to support a 10Gbps throughput. Which of the...
- Question 253: Which of the following would MOST likely be used to obtain e...
- Question 254: A company just bought a printer capable of automatically pri...
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Recent Comments (The most recent comments are at the top.)
question 88 if I will "Research the issue further and formulate a new hypothesis to test." to me this includes the action "Ask the user additional clarifying questions regarding the issue." and is a more full complete action of what i would do rather then relying on a more narrow move that may limit my overall knowledge of the current situation.