220-1101 Exam Dumps | A technician is troubleshooting a computer that is not completing POST and gets stuck at the manufacturer

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CompTIA.220-1101.v2023-09-01.q147
Question 87

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Question 87/147

A technician is troubleshooting a computer that is not completing POST and gets stuck at the manufacturer logo screen. All internal, removable parts have been disconnected and only the minimum parts necessary to POST were reconnected. However, the symptoms remain the same. Which of the following should the technician try NEXT?

A. Test the RAM in different slots, one at a time.

B. Remove and test the power supply.

C. Replace the motherboard.

D. Change the CMOS battery.

Correct Answer: D

Explanation
CMOS is for date and time and should not stop a host from booting. If working on a host with ECC memory you would test the ram in a different slot or a different Stick all together. If that did not work, I would swap in the other CPU to check if that is the issue. The ECC part isn't important other than thats what I'm used to working on at AWS and that is the only way you would be able to swap the CPUs easily.

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