220-1101 Exam Dumps | A technician identified an issue on a workstation, obtained details from the user, and made a backup

<< Prev Question Next Question >>

Question 26/39

A technician identified an issue on a workstation, obtained details from the user, and made a backup of the system. Which of the following should the technician do NEXT?

A. Establish a theory of probable cause, researching internally or externally as needed.

B. Design a plan of action to resolve the issue and implement the solution.

C. Determine the next steps to resolve the issue and document it.

D. Document the findings, actions, and outcomes.

Question 26/39

LEAVE A REPLY

Download PDF File