A user's company phone was recently wiped. The user Is unsure if an IT administrator wiped the phone or if it was the result of a hacking attempt. A new company policy was recently implemented to tighten security. The new policy requirements include:
* An allowance for the remote wiping of company data
* PIN unlock
* Failed-attempt device wiping
'The user normally keeps the phone in a pocket, so it is unlikely that anyone else had access to It. Which of the following is the MOST likely cause of the device being wiped?