220-1002 Exam Dumps | A user's computer is displaying a black screen. The technician restarts the computer, but the OS still

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Question 15/38

A user's computer is displaying a black screen. The technician restarts the computer, but the OS still does not load. The technician discovers the OS was patched the previous evening.
Which of the following should the technician attempt NEXT?

A. Disable Windows services and applications

B. Repair the Windows Registry

C. Reboot into safe mode and roll back the updates

D. Configure boot options in the BIOS

Question 15/38

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