Ann, a user, has been unable to print Jo the network printer. While attempting to print a document, she noticed the printer was turned off. She then turned the printer on but still could not print.
The technician who Is assisting Ann asks If she rebooted her PC. but Ann says she did not have time due to a meeting. Other users who arrived to work after her are able to print successfully. The technician looks at Ann's workstation and sees the printer is grayed out. Which of the following is the MOST likely cause of this issue?