Some users are unable to access the Internet form their workstations. A technician runs the ipconfig
command on one of the workstations and sees the following:

The technician pings 8.8.8.8 and gets no response. Next, the technician pings 192.168.1.1 and gets no
response. The technician is able to successfully ping an adjacent workstation but cannot ping the print
server on the floor below. Which of the following is the MOST likely cause of the Internet connectivity issue
in the office?