220-1001 Exam Dumps | A user is having a problem with printing a specific document type. The network printer OCP shows that

<< Prev Question Next Question >>

Question 6/42

A user is having a problem with printing a specific document type.
The network printer OCP shows that the printer is online with no errors. Other users are not having the
same issue. The user sends the document to another printer and the document prints.
Which of the following should a technician do FIRST in troubleshooting the problem?

A. Have each user send the same document to the correct printer queue.

B. Verify the user is sending the document to the correct printer queue.

C. Stop and restart the print server queues, and then have the user resend the document.

D. Stop and restart the PC print spooler service.

Question 6/42

LEAVE A REPLY

Download PDF File