Scenario: While assessing the User Layer, a Citrix Architect finds that most of the internal users connect using corporate-owned laptops, desktop devices, and thin clients. Many of these laptops and desktop devices are running Windows 10, while the remainder of the machines are running Windows 7 and are in the process of being migrated to Windows 10. Some users also connect using personal devices.
Currently, Citrix Receiver is manually installed on any endpoint device added to the company. All these devices use Citrix Receiver version 4.8 and above. Some of the internal users with Windows laptops are experiencing issues in which devices such as a keyboard, mouse, a monitor connected to a docking station or a USB hub are NOT usable in an HDX session.
Which action should the architect recommend to provide a uniform user experience for all users?