Home Cisco Designing Cisco Unified Contact Center Enterprise (UCCED) Cisco.600-455.v2018-06-12.q54 Question 39
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Refer to the exhibit.
Which includes three inbound call flows with their respective average handle times. The deployment includes Cisco Unified Contact Center Enterprise, Cisco Unified Customer Voice Portal, Cisco Unified Communication Manager, and Cisco Unified Border Element. The customer needs to record all agent conversations with callers. What is the minimum average handle time needed to determine how many recording ports are required?
Question List (54q)
Question 1: In the congestion control feature of Cisco Unified Contact C...Question 2: A Cisco Unified Contact Center Enterprise solution is design...Question 3: Which three features or functionalities does Cisco Unified C...Question 4: Which three statements about QoS in a Cisco Unified Intellig...Question 5: In Cisco Finesse 10.0(x), which VM network adapter type remo...Question 6: Which two statements about Cisco Unified Mobile Agents are t...Question 7: Which two statements about combining IP telephony and Cisco ...Question 8: In the Cisco Unified Contact Center Enterprise Outbound Opti...Question 9: In a Cisco Unified Contact Center Enterprise deployment, whi...Question 10: In the Cisco Unified Contact Center Enterprise Outbound Opti...Question 11: Which type of MTP is supported with Cisco Unified Mobile Age...Question 12: Which setup is correct when you configure Cisco UCS B-Series...Question 13: The Cisco Finesse supervisor features extend the agent deskt...Question 14: Which two statements about a Contact Center Enterprise solut...Question 15: Which option describes when a call type is assigned to a cal...Question 16: The JTAPI communications between the Cisco Unified Communica...Question 17: You deploy Cisco Unified Contact Center Enterprise on a Cisc...Question 18: In a Cisco Unified Contact Center Enterprise deployment with...Question 19: Which two options are required for the private link in the C...Question 20: Which option describes the impact of using a Requalify Call ...Question 21: Which three WAN/MAN configurations are valid in the Cisco Un...Question 22: For the Cisco Contact Center Enterprise Outbound option, whi...Question 23: Which four functional limitations are Whisper Announcements ...Question 24: In Cisco Finesse, which two workflow action types can be con...Question 25: Which three statements about the high availability of Cisco ...Question 26: When using microapps, which core components are required for...Question 27: In a Cisco Finesse 10.0(x) deployment, primary and secondary...Question 28: To maintain end-to-end reporting context, when an agent tran...Question 29: Under which circumstances can the visible and private networ...Question 30: Which two options are the maximum number of concurrent repor...Question 31: Erlang calculations are used to size contact center resource...Question 32: Which two primary factors affect bandwidth sizing between a ...Question 33: In Cisco Unified Contact Center Enterprise Outbound option w...Question 34: In Cisco Finesse 10.0(x), a supervisor has the capability to...Question 35: In the Cisco Unified Contact Center Enterprise solution with...Question 36: Which statement about using agent targeting rules in Cisco U...Question 37: Refer to the exhibit. (Exhibit) In a Cisco Finesse 10.0(x) d...Question 38: (Exhibit) Refer to the exhibit. Which option describes Cisco...Question 39: Refer to the exhibit. (Exhibit) Which includes three inbound...Question 40: The Cisco Finesse in a Cisco Unified Contact Center Enterpri...Question 41: Which two statements about the Cisco Unified Contact Center ...Question 42: Which three statements about the Cisco Unified Customer Voic...Question 43: Which three features does Cisco Finesse provide as an out-of...Question 44: Which Cisco Unified Border Element configuration is correct ...Question 45: Which failure scenario in the Cisco Unified Contact Center E...Question 46: Which Cisco Unified Customer Voice Portal Call Studio script...Question 47: In a Cisco Finesse 10.0(x) deployment, which option is neede...Question 48: Refer to the exhibit. (Exhibit) In Cisco Finesse 10.0(x), wh...Question 49: Which three components are required in a Cisco Unified CVP V...Question 50: Which three features does the SIP Proxy software provide whe...Question 51: With Cisco Unified Contact Center Enterprise, what is the ma...Question 52: Which option initiates Test Other Side in the Cisco Contact ...Question 53: Cisco Unified Contact Center Enterprise uses Cisco Unified C...Question 54: Which option describes the recommended way to configure redu...
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