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Question 46/67
Erlang calculations are used to size contact center resources. Which two resources are sized by using Erlang-B? (Choose two.)
Correct Answer: A,C
- Question List (67q)
- Question 1: In Cisco Finesse 10.0(x), which is the last operation a supe...
- Question 2: A Cisco Unified Contact Center Enterprise solution is design...
- Question 3: Which three statements about the Cisco Unified CVP Post Call...
- Question 4: Which option describes the impact of using a Requalify Call ...
- Question 5: In Cisco UCCE Outbound option with SIP Dialer, which two cam...
- Question 6: Which two statements about Cisco Unified Customer Voice Port...
- Question 7: A customer has a remote site with 100 agents, and the remote...
- Question 8: Which option initiates Test Other Side in the Cisco Contact ...
- Question 9: Which two features does the SIP Proxy provide when deployed ...
- Question 10: The Cisco Finesse supervisor features extend the agent deskt...
- Question 11: Which three WAN/MAN configurations are valid in the Cisco Un...
- Question 12: (Exhibit) Refer to the exhibit. Which option describes Cisco...
- Question 13: Which two system responses are valid if the Cisco UCCE (cent...
- Question 14: (Exhibit) Refer to the exhibit. In Cisco Finesse 10.0(x), wh...
- Question 15: Which statement about using agent targeting rules in Cisco U...
- Question 16: In Cisco Finesse, which two workflow action types can be con...
- Question 17: In Cisco UCCE, what is the reference design for vmnic config...
- Question 18: In a Cisco Finesse 10.0(x) deployment, primary and secondary...
- Question 19: Which three statements about QoS in a Cisco UCCE solution ar...
- Question 20: How does the Cisco Unified Contact Center Enterprise solutio...
- Question 21: You deploy Cisco UCCE on a Cisco UCS C-Series Server and UCC...
- Question 22: Which type of MTP is supported with Cisco Unified Mobile Age...
- Question 23: Which two statements about the Cisco UCCE clustering over th...
- Question 24: Which are the three minimum components required in a Cisco U...
- Question 25: Which two features or functionalities does Cisco Unified Com...
- Question 26: Which three statements about Courtesy Callback are true? (Ch...
- Question 27: Which statement about when you deploy Cisco UCCE 12,000 agen...
- Question 28: Which two features does Cisco Finesse provide as an out-of-t...
- Question 29: In the Cisco Unified Contact Center Enterprise solution with...
- Question 30: (Exhibit) Refer to the exhibit. Which includes three inbound...
- Question 31: Which two primary factors affect bandwidth sizing between a ...
- Question 32: Which option describes the impact of co-loading the Cisco Un...
- Question 33: In a Cisco UCCE deployment with geographically redundant cen...
- Question 34: Which three benefits does a Cisco UCCE with Cisco CVP centra...
- Question 35: The Cisco Finesse in a Cisco UCCE deployment includes the To...
- Question 36: In the congestion control feature of Cisco Unified Contact C...
- Question 37: Which Cisco Unified Border Element configuration is correct ...
- Question 38: Which VMware feature is supported for use with Cisco UCCE?...
- Question 39: In a Cisco Finesse 10.0(x) deployment, which option is neede...
- Question 40: Which two items are factors of bandwidth requirements for th...
- Question 41: For the Cisco Contact Center Enterprise Outbound option, whi...
- Question 42: Which option describes when a call type is assigned to a cal...
- Question 43: To maintain end-to-end reporting context, when an agent tran...
- Question 44: In a Cisco Unified Contact Center Enterprise deployment, whi...
- Question 45: Which two options are required for the private link in the C...
- 1 commentQuestion 46: Erlang calculations are used to size contact center resource...
- Question 47: Cisco UCCE uses Cisco Unified CVP in comprehensive mode. The...
- Question 48: Which failure scenario in the Cisco Unified Contact Center E...
- Question 49: Under which circumstance(s), can the Public/Visible network ...
- Question 50: Which two features does Cisco Unified Border Element provide...
- Question 51: In a Cisco Finesse 10.0(x) deployment, which two certificate...
- Question 52: Which statement about the Cisco UCCE solution in the virtual...
- Question 53: Which setup is correct when you configure the Cisco UCS B VI...
- Question 54: When you deploy Cisco UCCE on Cisco UCS C-Series Servers, wh...
- Question 55: (Exhibit) Refer to the exhibit. In a Cisco Finesse 10.0(x) d...
- Question 56: Which Cisco Unified Customer Voice Portal Call Studio script...
- Question 57: Which two options are the maximum number of concurrent repor...
- Question 58: Which option describes the recommended way to configure redu...
- Question 59: With Cisco UCCE, what is the maximum number of skill groups ...
- Question 60: In the Cisco Unified Contact Center Enterprise Outbound Opti...
- Question 61: Which three statements about the high availability of Cisco ...
- Question 62: Which two functional limitations are Whisper Announcements s...
- Question 63: When using microapps, which core components are required for...
- Question 64: The JTAPI communications between the Cisco Unified Communica...
- Question 65: In the Cisco Unified Contact Center Enterprise Outbound Opti...
- Question 66: Which two statements about Cisco Unified Mobile Agents are t...
- Question 67: Which attribute can be created in Cisco Unified Contact Cent...
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