500-444 Exam Dumps | How are microapps defined and configured using PCCE Web Administration Manager (S.P.O.G)?

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Question 30/36

How are microapps defined and configured using PCCE Web Administration Manager (S.P.O.G)?

A. Call Settings-> IVR Settings->Network VRU Scripts

B. Route Settings -> Media Routing Domain

C. Route Settings -> Sip Server Groups

D. Desktop Settings -> Resources -> Call Variables Layout

Correct Answer: B

Microapps are defined and configured using the Web Administration Manager (S.P.O.G) in the Route Settings -> Media Routing Domain section. In this section, you can define and configure the microapps that will be used in the CVP environment. You can define the microapps, set the default values, and configure the routing logic for each microapp. Additionally, you can define the audio files and scripts that will be used with the microapps.
References: [1] https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/installation/guide/ccce85install/ccce85install_chapter_0101.html [2] https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/configuration/guide/ccce85cfg/ccce85cfg_chapter_0602.html

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