400-051 Exam Dumps | A company that is using the Cisco Unified Contact Center Express Enhanced version requires that selected

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Question 48/86

A company that is using the Cisco Unified Contact Center Express Enhanced version requires that selected types of agent calls are automatically recorded. Which call recording operation can be used to satisfy this requirement?

A. Configure the Cisco Agent Desktop workflow to trigger recording.

B. Recording is not supported on the Cisco Unified CCX Enhanced version. It is supported only on the Premium version.

C. Instruct supervisors to use the Record button on Cisco Agent Desktop to trigger recording.

D. Instruct agents to use the Record button on Cisco IPPA to trigger recording.

E. Instruct supervisors to use the Record button on Cisco Supervisor Desktop to trigger recording.

Question 48/86

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