Cisco Umbrella evaluates policies from the top down and looks for a matching identity and destination. Once a match is found, Umbrella applies that policy's settings to the identity and destination and stops evaluating all other DNS policies. Therefore, to ensure that the policy that the identity must use takes precedence over the second one, the engineer should make the correct policy first in the policy order. This way, Umbrella will match the identity to the correct policy before checking the second policy. The other options are not correct because they do not guarantee that the identity will use the correct policy. Configuring the default policy to redirect the requests to the correct policy will not work if the identity matches another policy before the default one. Placing the policy with the most-specific configuration last in the policy order will not work if the identity matches a less-specific policy before the last one. Configuring only the policy with the most recently changed timestamp will not work if the identity matches an older policy before the newer one. References := Some possible references are:
* Policy Precedence - Umbrella User Guide1
* Manage Policies - Umbrella User Guide2
* Umbrella Policy order - Cisco Community3