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Cisco SIP IP telephony is implemented on two floors of your company. Afterward, users report intermittent voice issues in calls established between floors. All calls are established, and sometimes they work well, but sometimes there is one-way audio or no audio. You determine that there is a firewall between the floors, and the administrator reports that it is allowing SIP signaling and UDP ports from 20000 to 22000 bidirectionally. What are two possible solutions? (Choose two.)
Correct Answer: C,D
In this case, one solution is to change the ports on the SIP profile of the phones to match the ports on the firewall. The other solution is to ask the firewall admin to change his ports to match the ports in UCM. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/port/9_1_1/CUCM_BK_T2CA6EDE _00_tcp-port-usage-guide-91/CUCM_BK_T2CA6EDE_00_tcp-port-usage-guide- 91_chapter_01.html