300-810 Exam Dumps | A company is setting up B2B instant messaging capability using a secure client integrated into the on-premises

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Question 85/135

A company is setting up B2B instant messaging capability using a secure client integrated into the on-premises Cisco communication platform. During the setup, the engineer discovers that external messages from other businesses do not seem to reach the Cisco Expressway for instant messaging, but B2B calling seems to be working. Internal chat between clients and chat toward clients is working in home offices using Mobile and Remote Access. The engineer verified that the correct ports have been configured on the Cisco ASA, and the firewall rules on the expressway show no indication of any traffic. What is the cause of the issue?

A. The SRV record for XMPP is not configured or is misconfigured.

B. The XMPP service is not running under services in Cisco IM and Presence Server.

C. The XMPP service is not activated on the Cisco Expressway.

D. The Cname record for XMPP is not configured or is misconfigured.

Correct Answer: A

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