The Web Security Appliance has identities defined for faculty and staff, students, and default access. The faculty and staff identity identifies users based on the source network and authenticated credentials. The identity for students identifies users based on the source network along with successful authentication credentials. The global identity is for guest users not authenticated against the domain.
Recently, a change was made to the organization's security policy to allow faculty and staff access to a social network website, and the security group changed the access policy for faculty and staff to allow the social networking category.
Which are the two most likely reasons that the category is still being blocked for a faculty and staff user?
(Choose two.)