Explanation/Reference:
Explanation:
EX60 and EX90
please see "Suggested methods" on page 22 for alternative methods of factory reset.
* Turn the off the EX60 or EX90 by holding down the physical power button on the front of the unit until you see the shutdown message on your screen. release the button when you see the message. Wait for the system and Touch panel to turn off.
* Once the system has completely shut down, press and hold the power button (approximately 8 to 10 seconds) until the lED on front of system starts blinking slowly.
* Now release the power button and push it twice in succession within the next 5 seconds.
* The system should now factory reset and restart. This can take a few minutes.
* When the system starts up you will briefly see a message on the screen confirming the system was successfully factory reset and all settings have been removed SX20 please "Suggested methods" on page 22 for alternate factory reset methods.
* Turn off the codec by pressing the physical power button until the unit shuts down.
* Hold the power button down for approximately 10 seconds until it starts blinking slowly.
* Now press the button twice (two deliberate presses with a slight pause)
* The codec should now factory reset and restart.
* When the system starts up you will briefly see a message on the screen confirming the system was successfully factory reset and all settings have been removed Reference: http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/codec-c-series/tc6/ troubleshooting_guide/tc_troubleshooting_guide_tc60.pdf