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A user complains that some Internet resources are not available. The Administrator is having issues seeing it packets are being dropped at the firewall (not seeing drops in logs). What is the solution to troubleshoot the issue?
Correct Answer: D
The solution to troubleshoot the issue of some Internet resources being unavailable is to run fw ctl zdebug drop on the relevant gateway1. This command lists all dropped packets in real time and explains the reasons for the drop2. It is a powerful tool that can help diagnose connectivity problems and firewall policy issues3. To use this command, you need to access the gateway in expert mode and run fw ctl zdebug + drop2. You can also filter the output by using grep with an IP address or a keyword, for example: fw ctl zdebug + drop | grep 10.10.10.10 or fw ctl zdebug + drop | grep SYN3. This command is a wrapper for the full debugs, and it will run the debug commands for you and will allow you to run debug from one debug module only4. By default, it will use a small debug buffer but if you wish, you can provide the -buf option to use your own size4. To stop the command, press Ctrl+C and then run fw ctl debug 0 to reset the debug state3. Note: Running this command may affect the performance of the firewall, so use it with caution and only when necessary3. Reference: Solved: is it possible /supported to run fw ctl zdebug on ... - Check ..., How to use the fw ctl zdebug command to view drops on the Security Gateway, Troubleshooting dropped packets in Checkpoint using zdebug, "fw ctl zdebug" - Helpful Command Combinations - Check Point CheckMates