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GreenTech is a start-up that specializes in manufacturing solar panels. They have noticed that several of their competitors are offering take-back and recycling services for old solar panels. GreenTech is now considering implementing a similar returns service to maintain a competitive edge. What external stakeholder factor is motivating GreenTech to consider implementing a returns service for their solar panels?
Correct Answer: C
Competitive pressure and customer demand are driving GreenTech to adopt reverse logistics practices. [P-175]