78950X Exam Dumps | Which Avaya Contact Center Select (ACCS) component provides intelligent call routing, manages functions

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Avaya Contact Center Select Implementation and Maintenance Exam
Avaya.78950X.v2021-10-21.q22
Question 21

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Question 21/22

Which Avaya Contact Center Select (ACCS) component provides intelligent call routing, manages functions such as logic for contact processing, contact treatment, contact handling, contact presentation, and the accumulation of data into historical and real-time databases?

A. CCMA

B. CCT

C. CCMS

D. CCMM

Correct Answer: D

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