<< Prev Question Next Question >>

Question 21/22

Which Avaya Contact Center Select (ACCS) component provides intelligent call routing, manages functions such as logic for contact processing, contact treatment, contact handling, contact presentation, and the accumulation of data into historical and real-time databases?

LEAVE A REPLY

Your email address will not be published. Required fields are marked *

Question List (22q)
Question 1: For which operation is the Outbound Mail Handler component o...
Question 2: Contact Center calls arriving at the IP Office are not reach...
Question 3: Which three applications are included with the IP Office adm...
Question 4: A customer has an existing operational Avaya Contact Center ...
Question 5: What is the function of the Data Synchronization process?...
Question 6: Which two parameters does the Avaya Aura Media Server (AAMS)...
Question 7: The SIP Domain for the IP Office is set to ukaccslpoll.lab.t...
Question 8: From the Avaya Contact Center Select (ACCS) Dashboard, which...
Question 9: What is the correct URI format for a controlled directory nu...
Question 10: Which three certificates are needed by the Avaya Contact Cen...
Question 11: Which two statements about Campus Business Continuity are tr...
Question 12: In the Avaya Contact Center Select (ACCS) System Control and...
Question 13: Where are the media files that provide music and recorded an...
Question 14: A customer with Contact Center Multimedia (CCMM) installed n...
Question 15: In the Avaya Contact Center Select (ACCS) System Control and...
Question 16: A controlled directory number Is responsible for which basic...
Question 17: A call variable is useful because of which two characteristi...
Question 18: Refer to the exhibit. (Exhibit) The SIP Gateway Manager Mana...
Question 19: What are the high level configuration requirements for Avaya...
Question 20: Which type of activity code requires skillsets to be assigne...
Question 21: Which Avaya Contact Center Select (ACCS) component provides ...
Question 22: Refer to the exhibit. (Exhibit) What does the Mailbox status...