6211 Exam Dumps | In a Voice and Multimedia Contact Center, incoming email messages are read from the Email server, processed

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Avaya Aura® Contact Center Multimedia Implementation Exam
Avaya.6211.v2022-01-20.q27
Question 8

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Question 8/27

In a Voice and Multimedia Contact Center, incoming email messages are read from the Email server, processed using email rules, and are stored in a multimedia database. Which component, installed on Contact Center Multimedia (CCMM), connects to the Email server at regular intervals to access configured mailboxes?

A. the Email Manager

B. the Multimedia Administrator

C. the Outbound Campaign Management Tool

D. the Multimedia Database

Correct Answer: A

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Question List (27q): Question 1: When performing an immediate backup in the Contact Center Da...; Question 2: Which Avaya Aura Contact Center component is the application...; Question 3: You need to install Avaya Agent Desktop (AAD) on an Agent's ...; Question 4: Agents will use Disposition Codes after dosing an outbound c...; Question 5: Where are all agents used in the Avaya Aura Contact Center P...; Question 6: Which tool is used to create dean up rules and scheduled tas...; Question 7: (Exhibit) Refer to the exhibit. You are creating an Advanced...; Question 8: In a Voice and Multimedia Contact Center, incoming email mes...; Question 9: Multimedia skillsets must be defined in the Contact Center M...; Question 10: Which Orchestration Designer Call Processing commands may be...; Question 11: You are adding an agent in Contact Center Manager Administra...; Question 12: In a Web Chat, for which purpose are Web on Hold and Web on ...; Question 13: Which component manages the states of contacts, agents, term...; Question 14: After adding and configuring the Contact Center Multimedia (...; Question 15: You want to perform a backup of the Contact Center database....; Question 16: Which Avaya Aura Contact Center component expands the contac...; Question 17: You need to launch the CCT Web Administration Client to perf...; Question 18: When analyzing life cycle of an outbound contact in Avaya Au...; Question 19: Where Is the administration of outbound campaigns and manage...; Question 20: Which template would you assign to an Inbound skillset so it...; Question 21: You have installed an Avaya Aura Contact Center (AACC) syste...; Question 22: The Data Import and Export tool is used to import bulk resou...; Question 23: Refer to the exhibit. A customer is using Contact Center Mul...; Question 24: When performing an immediate backup in the Contact Center Da...; Question 25: Which server type can beconfigured under Server Settings in ...; Question 26: Refer to the exhibit. You are creating an Advanced Screenpop...; Question 27: During the design of the Outbound Campaign, the administrato...

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