6210 Exam Dumps | You are preparing to activate the Agent Desktop Displays (ADD) tool in the call center. Which protocol

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Question 36/39

You are preparing to activate the Agent Desktop Displays (ADD) tool in the call center.
Which protocol is a prerequisite for ADD in the Avaya Aura® Contact Center (AACC) environment?

A. Unicast communication from the CCMS to the client PCs

B. RSM Compression (Real-Time Statistical Multicast) option that is enabled from the Contact Center Manager Server (CCMS)

C. Multicast or unicast communication from the CCMS to Contact Center Manager Administration (CCMA)

D. Multicast from Contact Center Manager Administration (CCMA)

Question 36/39

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